CreatorX Frequently Asked Questions
How thick are your graphics?
All kits are 22mil to 23mil thick.
How long do I have to wait to get my graphics?
All kits are printed to order and take approximately 5 to 7 business days to complete. They are shipped via FedEx or USPS which takes 3 to 5 days to be delivered depending on destination.
We will email the tracking info as soon as your order is shipped.
Why don't I see my design and colors on the image when I select them?
All our kits are custom created based on your selections. Most of our designs are too complicated and with multiple layers for any web software to simulate the final look. Feel free to contact us for image samples to assist you further.
My Cart shows a different image?
The cart shows a small pic that represents the model you ordered, not the product you will receive which will be created based on your selection of design and colors.
Do you have my model?
Go to our availability list page that has all the models we carry at the moment.
I do not know exactly what model I have?
Just email us some pics of your model and we will let you know what kit is compatible or not.
I cannot find your number. Why?
Due to overwhelming calls and a very busy schedule we are able to service you a lot faster over email than over the phone. If you still need to talk to a human just email us with your number and we will call you as soon as possible.